Scale Your Store Operations with WhatsApp Automation
Deliver 24/7 customer care, answer product questions, and drive repeat revenue using built-in whatsapp marketing automation.
Official Meta Tech Provider
80+ language Supported
Shopify & CRM ReadyInbound Support & Operations with WhatsApp Automation
Handle high-volume customer inquiries instantly, confirm orders, and cut response times to zero using official Meta technology.
Instant Support in 80+ Languages
Automate WhatsApp messages to answer questions about product details, shipping timelines, and store policies in your buyer's preferred language.
Live Order & Return Tracking
Send timely whatsapp-automated messages for order tracking (WISMO), return requests, and address updates without tying up your staff.
AI Agent
tap here for contact info
Hi there 👋 I'm your commerce assistant. How can I help you today?
I'd like to check my order status, please.
Automated COD Verification
Trigger confirmation messages the moment an order is placed to verify intent, filter suspicious orders, and reduce return-to-origin (RTO) costs.
Smooth Human Handover
Route complex or high-priority inquiries to live team members with full customer conversation history attached.
AI Agent
tap here for contact info
I'd like to check my order status, please.
It looks like there may be a delivery issue. Would you like me to connect you with a support agent who can help resolve this?
Inbound Support & Operations with WhatsApp Automation
Handle high-volume customer inquiries instantly, confirm orders, and cut response times to zero using official Meta technology.
Instant Support in 80+ Languages
Automate WhatsApp messages to answer questions about product details, shipping timelines, and store policies in your buyer's preferred language.
Live Order & Return Tracking
Send timely whatsapp-automated messages for order tracking (WISMO), return requests, and address updates without tying up your staff.
AI Agent
tap here for contact info
Hi there 👋 I'm your commerce assistant. How can I help you today?
I'd like to check my order status, please.
Automated COD Verification
Trigger confirmation messages the moment an order is placed to verify intent, filter suspicious orders, and reduce return-to-origin (RTO) costs.
Smooth Human Handover
Route complex or high-priority inquiries to live team members with full customer conversation history attached.
AI Agent
tap here for contact info
I'd like to check my order status, please.
It looks like there may be a delivery issue. Would you like me to connect you with a support agent who can help resolve this?
Outbound Engagement & WhatsApp Marketing Automation
Reach shoppers with proactive, high-converting campaigns that bring them back to checkout.
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Abandoned Cart Recovery
Trigger whatsapp automated messages with direct checkout links when shoppers leave items behind, recovering revenue while intent is high.
New Drops & Seasonal Broadcasts
Send personalized offers, festival discounts, and collection announcements to targeted buyer segments via official WhatsApp broadcasts.
Win-Back Inactive Shoppers
Automatically re-engage customers who have not made a purchase in 30, 60, or 90 days with deals tailored to their past order history.
Shopify & CRM Sync
Keep contact tags, campaign activity, and purchase history updated across your entire store stack in real time.
Frequently Asked Questions
Exei builds AI agents for ecommerce brands. 3 specialised agents - a Customer Service Agent, Shopping Assistant, and Growth Agent that handle support, product discovery, and marketing end-to-end, inside the channels you already use.