Exei Logo
Hero Mobile Background

AI Agents for
Ecommerce Businesses

Exei drives ecommerce revenue and automates your entire customer journey - from product discovery and 24/7 customer support to cart recovery and repeat sales on WhatsApp, Call, and Web.

Deploy Across

WhatsApp
Phone
Messenger
Instagram
Web
ShopifyAvailable on shopify app store

Customers Who Trusted Us

Oaktree
Mr Makhana
ProSupps
Recliners India
Neferex
Steris
Comfort Factory
PN Rao
Oaktree
Mr Makhana
ProSupps
Recliners India
Neferex
Steris
Comfort Factory
PN Rao
Overview

AI Agents that Sell, Support & Scale

Exei AI agents for ecommerce support the full customer journey, helping shoppers find what they need, resolving issues as they arise, and turning first-time buyers into repeat customers, all from one shared customer record.

Agents Section Backdrop
AI Agents

Three AI Agents for Every Stage.

Give your customers the right AI agent to resolve their issues. Drive instant product recommendations with the Shopping Assistant, automate 24/7 support with the Customer Service Agent, and re-engage lapsed buyers with the Growth Agent.

Query

Live Order Tracking Details

Order Confirmed

Order received successfully.

Package Shipped

Tracking activated instantly.

Customer Avatar 1
Customer Avatar 2
Keven
Keven Where is my order?5 min ago
where is my order?5 min ago
18 New Notifications

Customer Service AI Agent

Customer Service

Deflect repetitive inquiries instantly. Let our Customer Service AI Agent handle order tracking, delivery alerts, and service requests so your human team can focus on complex issues.

90% of Queries Resolved Automatically
Reduce support costs at scale
Turn service into customer retention
Proven Result

The Impact of Connected AI Agents

We turn every customer interaction into measurable business growth. Get live in 5 days and let our AI agents deliver instant resolution at every stage of your customer journey.

Experience our AI voice agent live.

0%

Customer queries resolved without a human agent

0x

Return on Investment (ROI)

0%

Lift in average order value (AOV)

0%

Drop in cart abandonment

The Capabilities

The Features that Quietly Move the Needle

Our AI agents do more than answer questions. They understand your business, work within your workflows, and turn customer conversations into meaningful experiences, actions, and revenue.

High Spend
Added to cart
High Engagement
Viewed Product
Order History
Repeat Buyer
Cart Abandoner

Smart Segmentation

Build audiences from purchase behaviour, order history, and engagement.

Message Not Delivered
WhatsApp

Hi John, Your Order Is Confirmed

Auto Retry Logic
WhatsApp
Phone

Delivery Retry Logic

WhatsApp doesn't go through? Automatic retry on WhatsApp and voice.

Black Stripped Jeans

Black Stripped Jeans

Now: $486 Avg: $120

Product Added to cartBy: Sam
Black Stripped Jeans

Black Stripped Jeans

Now: $486 Avg: $120

Product Added to cartBy: Alex
Black Stripped Jeans

Black Stripped Jeans

Now: $486 Avg: $120

Product Added to cartBy: John
Black Stripped Jeans

Black Stripped Jeans

Now: $486 Avg: $120

Product Added to cartBy: Sourav
Black Stripped Jeans

Black Stripped Jeans

Now: $486 Avg: $120

Product Added to cartBy: Sam

Buying Intent Signals

See who added to cart, asked about price, or had a long conversation.

Logo
Instagram
Web
WhatsApp
Messenger
Phone

Unified Conversations

Every conversation across every agent and channel — filterable, searchable, actionable.

Process Backdrop
Our Process

How Exei Works ?

We work step by step to fit into your business, not the other way around. From the first conversation to live AI agents, every step is shaped by what your ecommerce business actually needs.

01

Connect

Integrate your product catalog, store data, and business policies seamlessly, no code needed. Your AI agents instantly absorb your operational context.

Product Catalog
Store data
Business Policies
02

Configure

Select your primary agent from Shopping, Customer Service, or Growth and tailor response parameters to match your operational workflows.

Customer Service Agent
Shopping Assistant
Growth Agent
03

Deploy

Activate across WhatsApp, Web, Instagram, and Voice channels within 5 days to deliver end-to-end automated sales and service.

Web
Phone
Instagram
WhatsApp
Content Hub

Success Stories & Blogs

Explore our customer stories, practical insights, and ideas shaping the experiences of ecommerce brands.

The Ultimate Guide to Glowing Skin: Top Cosmetics Tips for Every Skin Type
Success Story

The Ultimate Guide to Glowing Skin: Top Cosmetics Tips for Every Skin Type

The Ultimate Guide to Glowing Skin: Top Cosmetics Tips for Every Skin Type

August 24, 2026
Read Case Study
The Exei Advantage

Ecommerce Challenges We Eliminate

Convert Browsers

Our Shopping Assistant recommends products, answers catalog questions, and guides shoppers to checkout.

Automate Support

Our Customer Service Agent resolves WISMO, order status, and COD queries 24/7 without extra staff.

Boost Repeat Sales

Our Growth Agent triggers automated reorder nudges, win-backs, and loyalty campaigns via WhatsApp & Voice.

Unified Omnichannel

Our AI agents deploy seamlessly across WhatsApp, Instagram, Web, and Voice under one roof.

Demo Section Backdrop
Ready When You Are

Let us help you with our pre-build AI Agents to scale your Ecommerce Brand.

Get Your Personalised Demo

1-on-1 walkthrough tailored to your store catalog, brand voice, and workflows.

FAQ

Frequently Asked Questions

Exei builds AI agents for ecommerce brands. 3 specialised agents - a Customer Service Agent, Shopping Assistant, and Growth Agent that handle support, product discovery, and marketing end-to-end, inside the channels you already use.