Smart AI Agent for Facebook Messenger to Scale Your Business
Provide instant Messenger AI live chat 24/7, freeing your team while handling scale with Exei’s Facebook AI agents.
Support Agent
AI · Online
Updates & return agent
Product recommendations
Update order status
Resolved automatically
Outcomes That Matters
Query Resolved
Checkout Recovery
CSAT Improvement
CSAT Improvement
24/7 Customer Care with Messenger AI Agent
Answer questions instantly, resolve order issues, and reduce wait times using built-in Messenger Automation.
Instant Support in 80+ Languages
Provide immediate answers to product questions, store policies, and shipping queries in your customer's preferred language.
Automated Order Updates & Ticket Creation
Let buyers check order status, initiate returns, or schedule appointments directly in chat.
Smooth Human Handover
Automatically route complex inquiries or high-value issues to live support staff with full conversation history attached.
Drive In-Chat Sales with an AI Messenger Chatbot
Guide buyers from initial product discovery to completed checkout without sending them away from Messenger.
Personalized Product Suggestions
Suggest catalog items based on customer preferences, past purchases, and intent data.
Cart Recovery & Restock Alerts
Trigger timely notifications for abandoned carts, back-in-stock items, and special promotions.
Cross-Sell and Upsell Opportunities
Offer complementary items and bundle deals right when buyer interest is highest.
Drive In-Chat Sales with an AI Messenger Chatbot
Guide buyers from initial product discovery to completed checkout without sending them away from Messenger.
Personalized Product Suggestions
Suggest catalog items based on customer preferences, past purchases, and intent data.
Cart Recovery & Restock Alerts
Trigger timely notifications for abandoned carts, back-in-stock items, and special promotions.
Cross-Sell and Upsell Opportunities
Offer complementary items and bundle deals right when buyer interest is highest.
How the Exei AI Customer Service Agent Works
Integrate into your existing helpdesk, CRM, and ecommerce stack with ease.
Connect Your Store
Plug Exei directly into Shopify, CRMs, and messaging channels.
Upload Your Knowledge
Effortlessly pull in store policies, help docs, and catalog data.
Configure Guardrails
Customize brand tone, escalation triggers, and automated webhooks.
Make It Yours
Go live across Web, WhatsApp, Instagram, and Voice in just 5 days.
Connect Your Store
Plug Exei directly into Shopify, CRMs, and messaging channels.
Upload Your Knowledge
Effortlessly pull in store policies, help docs, and catalog data.
Configure Guardrails
Customize brand tone, escalation triggers, and automated webhooks.
Make It Yours
Go live across Web, WhatsApp, Instagram, and Voice in just 5 days.
Frequently Asked Questions
Exei builds AI agents for ecommerce brands. 3 specialised agents - a Customer Service Agent, Shopping Assistant, and Growth Agent that handle support, product discovery, and marketing end-to-end, inside the channels you already use.